Effective Date: 01/01/2026
Validet is a product operated by Aithur Pty Ltd (ABN: 18 671 736 940). References to "we", "us", or "our" mean Aithur Pty Ltd. Aithur Pty Ltd is committed to protecting personal information and complying with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. This Privacy Policy explains how personal information is collected, used, stored, and disclosed when you access or use the Validet website and platform. Contact Details Support Email: support@validet.com Location: Melbourne, Australia
1. Information We Collect
We may collect the following categories of information.
Personal Information :
- Name
- Email address
- Company name
- Role or job title
- Billing and payment details
- Account login credentials
Technical and Usage Information :
- IP address
- Browser type and device information
- Pages viewed and features used
- Dates and times of access
Survey and Validation Data :
- Survey questions created by users
- Responses submitted by survey participants
- Validation outputs, reports, and insights
We do not intentionally collect sensitive personal information unless it is expressly provided and required for the delivery of our services.
2. How We Use Information
We use personal information to :
- Operate, maintain, and deliver the Validet platform
- Create surveys, generate reports, and provide validation insights
- Improve platform performance, reliability, and user experience
- Communicate with users and respond to support requests
- Process payments and manage subscriptions
- Comply with legal and regulatory obligations
We do not sell personal information.
3. Survey Respondent Data
Where you create or distribute surveys using Validet:
- You are responsible for ensuring lawful data collection and obtaining appropriate consent
- Survey respondent data is processed solely to generate insights and reports
- Aithur Pty Ltd does not independently identify, contact, or market to survey respondents
- Data may be aggregated or anonymised where appropriate
4. Disclosure of Information
We may disclose personal information to :
- Trusted third-party service providers, including hosting, analytics, and payment processors
- Government, regulatory, or law enforcement authorities where required by law
- Professional advisers, including legal and accounting firms
All third parties are required to maintain confidentiality and appropriate data protection standards.
5. Data Storage and Security
- Information is stored on secure, access-controlled infrastructure
- Access to data is restricted to authorised personnel only
- Encryption is used in transit and at rest where applicable
Further information regarding our security practices is set out in the Security Policy.
6. Access and Correction
You may request access to, or correction of, your personal information by contacting support@validet.com.
7. Changes to This Policy
This Privacy Policy may be updated from time to time. Any changes take effect once published on the we

