Privacy Policy

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Effective Date: 01/01/2026

Validet is a product operated by Aithur Pty Ltd (ABN: 18 671 736 940). References to "we", "us", or "our" mean Aithur Pty Ltd. Aithur Pty Ltd is committed to protecting personal information and complying with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. This Privacy Policy explains how personal information is collected, used, stored, and disclosed when you access or use the Validet website and platform. Contact Details Support Email: support@validet.com Location: Melbourne, Australia

1. Information We Collect

We may collect the following categories of information.

Personal Information :

  • Name
  • Email address
  • Company name
  • Role or job title
  • Billing and payment details
  • Account login credentials

Technical and Usage Information :

  • IP address
  • Browser type and device information
  • Pages viewed and features used
  • Dates and times of access

Survey and Validation Data :

  • Survey questions created by users
  • Responses submitted by survey participants
  • Validation outputs, reports, and insights

We do not intentionally collect sensitive personal information unless it is expressly provided and required for the delivery of our services.

2. How We Use Information

We use personal information to :

  • Operate, maintain, and deliver the Validet platform
  • Create surveys, generate reports, and provide validation insights
  • Improve platform performance, reliability, and user experience
  • Communicate with users and respond to support requests
  • Process payments and manage subscriptions
  • Comply with legal and regulatory obligations

We do not sell personal information.

3. Survey Respondent Data

Where you create or distribute surveys using Validet:

  • You are responsible for ensuring lawful data collection and obtaining appropriate consent
  • Survey respondent data is processed solely to generate insights and reports
  • Aithur Pty Ltd does not independently identify, contact, or market to survey respondents
  • Data may be aggregated or anonymised where appropriate

4. Disclosure of Information

We may disclose personal information to :

  • Trusted third-party service providers, including hosting, analytics, and payment processors
  • Government, regulatory, or law enforcement authorities where required by law
  • Professional advisers, including legal and accounting firms

All third parties are required to maintain confidentiality and appropriate data protection standards.

5. Data Storage and Security

  • Information is stored on secure, access-controlled infrastructure
  • Access to data is restricted to authorised personnel only
  • Encryption is used in transit and at rest where applicable

Further information regarding our security practices is set out in the Security Policy.

6. Access and Correction

You may request access to, or correction of, your personal information by contacting support@validet.com.

7. Changes to This Policy

This Privacy Policy may be updated from time to time. Any changes take effect once published on the we

Validet Before You Build

Spend 5 minutes setting up your test, save thousands in development costs. Join the smart founders who validate first, build second.

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Validet is a product validation tool for founders and product teams. It uses real market evidence to validate SaaS ideas and features, test demand, and decide what to build, cut, or stop before time and money are wasted. Founders use Validet to make fast, confident product decisions without guesswork or traditional market research.

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